Software Key Registration

Please update your contact information using this form in order to receive your new activation files

The dongle(s) that you have received is active and will run your HYPACK® software for approximately 45 days after the date they were shipped. After that time, they will become inactive and will not function. In order to activate the dongles for normal use, you must return your existing dongles to us. Upon receipt, we will e-mail you an activation file to the address you indicate in this form. Activation files will be e-mailed within 48 hours of receipt of your dongles. Each dongle will have its own activation file.

You can also fax this information to +1-860-635-1522 or e-mail it to

Key Details

New Key Number
Old Key Number (if known)

Contact Information

Contact Name (for program updates)
Phone Number
We value your privacy. We'll never rent, lend, or lease the information you give us to anyone outside of HYPACK, Xylem, or our authorized representatives.
Other State/Province
ZIP/Postal Code
Comments / Questions (optional)