Signing Up
First time customers automatically receive twelve months of coverage from the date of purchase. In order to receive this service, first time customer must register their license.
License Registration
After the first year, you will receive a letter and renewal card. You can return the renewal card to HYPACK or contact our sales group at mp@hypack.com to renew your subscription.
Renewal
If a company does not renew their participation in the plan but later decides to do so, there will be an upgrade cost for the skipped years in order to return on the plan. This is the policy since they will be receiving all updates and releases developed during the skipped period. If the subscription lapses more than 5 years, your HYPACK license becomes obsolete and subscription is not renewable. A new license must be purchased.
If you have any questions on our HYPACK Maintenance Plan subscription and benefits, or to check your company’s Maintenance Plan status, please contact us via phone at 860-635-1500 or e-mail mp@hypack.com.