Thanks to great suggestions from our customers, we routinely add improvements to our software. New releases and updates are made available to our Maintenance Plan subscribers on our website. Typically, we release a new version every January. Updates and patches are issued immediately and become available on our website. You can contact our support group via e-mail (help@hypack.com) if you have any issues downloading. Subscribers to our HYPACK Software Maintenance plan receive all updates and releases at no additional cost.
HYPACK has released a new version of Help - Remote Assistance (TeamViewer) in the HYPACK 2021 Q2 updates. If you are still using old versions of HYPACK or have not updated to HYPACK 2021 Q2, please do so now so HYPACK Support can continue to log into your machine if needed. As of September 15, 2021 TeamViewer no longer supports old version of TeamViewer. If you are still running old version of HYPACK with the old executable, it will need to be updated. This update is available for download here: New Remote Assistance.exe
Please fill out the below form to access the links to download the new release files.